What personal data we collect and why we collect it?
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We require your consent in order to comply with the Government General Data Protection Regulations (GDPR) - we take your right to privacy very seriously. Below is a statement of what information we hold, how we store it and with whom it might be shared, together with an outline of anything that might affect our ability to maintain total confidentiality.
What information do we hold and how do we store it?
During your initial consultation you will be asked to agree and sign a counselling contract. You will be required to provide your name, age, address, preferred contact details, GP details and permission to contact your GP should that become necessary. This information enables us to establish your perception of your situation, how it is affecting you and to talk about what you would like to achieve from sessions.
After signature, this document is stored in a locked filing cabinet and later destroyed six years after therapy is completed.
How do we keep your information safe?
All information you provide to us is stored as securely as possible. All paper forms and correspondence are kept in a locked filing cabinet, in a different location and I am the only key-holder. All electronic records are stored securely, within our own firewall-protected computer system.
Do we share any information about you with other organisations or people?
Consent – We may share your information with professional carers or others whom you have requested or agreed we should contact.
Compliance – We may share your information where we are required to by law or by the regulations and other rules to which we are subject.
Digital Records - Each client is assigned an unique code to which their notes are attached, ensuring total anonymity. All records are then stored as encrypted data with regularly back-ups using appropriate data security protocols. File access is password-protected, all details being held by myself.
You have the right to ask for a copy of the information we hold on record in your name. Should this contain any inaccuracies, please advise us accordingly using our contact form.
You may withdraw your consent for us to hold and process your data at any time. However, if you do this while actively receiving counselling from us, your counselling would have to end.
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